CoSurf
Real-Time Co-Browsing for Customer Support.
See exactly what your customers see. Guide them through any issue with visual tools - drawing, highlighting, and pointing - all in real-time. No downloads, no plugins, no friction.
Agent and customer, on the same page
How CoSurf Works
Add the Snippet
Drop a single code snippet into your website. That's the entire integration.
Customer Clicks
Your customer initiates a co-browsing session with a single click. No downloads.
See & Guide
Your agent sees the customer's screen and uses visual tools to guide them.
Review & Improve
Review recordings to identify patterns and improve your support process.
Real-Time Screen Viewing
See your customer's screen instantly. No plugins, no extensions, no "can you install this first?" The moment they click, you're seeing what they see.
Visual Guidance Tools
Draw, highlight, and point at elements on the customer's screen. Instead of "click the blue button in the top right", just point at it. Faster resolutions, happier customers.
Session Recording
Every session is recorded automatically. Use recordings for training new agents, quality assurance, compliance auditing, or identifying common support patterns.
Enterprise Security
Bank-grade encryption and SOC 2 compliance. Your customers' data is protected at every step. Sensitive fields can be masked automatically.
Team Management
Assign roles, manage escalations, and track agent performance. Route sessions to the right team member and ensure nothing falls through the cracks.
Simple Integration
One code snippet. That's it. Add it to your website and co-browsing is ready. No complex setup, no server-side changes, no infrastructure to manage.
Stop Playing 20 Questions
You know the drill. "Can you describe what you see?" "What browser are you using?" "Can you try scrolling down?" "Is there an error message?"
With CoSurf, you just see it. The customer's problem is right there on your screen. Point at the solution, guide them through it, and move on. Resolution times drop, customer satisfaction goes up, and your agents stop pulling their hair out.
Without CoSurf
With CoSurf
Get Started in Minutes
Add co-browsing to your website with a single line of code.
<!-- Add this before </body> -->
<script src="https://cdn.co-surf.com/widget.js" data-key="YOUR_KEY"></script>
That's genuinely it. Your customers can now start co-browsing sessions.
Get Your SnippetSee What Your Customers See
Resolve issues faster with real-time co-browsing.
Try CoSurf FreeNo credit card required
